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Dealers / Wilmington, DE / Murphy Ford Co
Ford dealerChester, PA
C

Murphy Ford Co

Buyer's Guide grade C · 660 public reviews · September 2026

Murphy Ford Co earns a C. 660 public reviews average 4.0 stars and 21.1 percent are one or two stars. That ranks it above 18 percent of graded dealers around Wilmington.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 21.1 percent, higher than the 13.1 percent typical near Wilmington
  • Reviewers mention ford escape repair most, in 11 reviews
  • Ford dealer

Why It Got a C

The star average is 4.0 from 660 public reviews. After the grade pulls it toward the national average, it counts as 4.01. 21.1 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star442 67%
4 star53 8%
3 star26 4%
2 star14 2%
1 star125 19%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

ford escape repair 11ford bronco 11car inspection 7paperwork process 7scheduling appointments 4friendly greetings 3alignment 3airbag recall 2extended warranties 2new truck purchase 2

Buying From Murphy Ford Co

Murphy Ford Co sells new Ford vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address3310 Township Line Rd, Chester, PA 19013
Phone610-494-8800
Websitemurphy-cars.site
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Veteran owned
TypeFord dealer

Common Questions

Is Murphy Ford Co a good dealer?
Murphy Ford Co earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 660 public reviews averaging 4.0 stars, with 21.1 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Murphy Ford Co inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Chester. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Other Graded Dealers Nearby

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Wilmington, DE. Found a car here? Book a pre purchase inspection in Wilmington, DE before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500