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Dealers / Wilmington, DE / Mercedes-Benz of Wilmington
Mercedes-Benz dealerWilmington, DE
B

Mercedes-Benz of Wilmington

Buyer's Guide grade B · 1,838 public reviews · September 2026

Mercedes-Benz of Wilmington earns a B. 1,838 public reviews average 4.6 stars and 8 percent are one or two stars. That ranks it above 72 percent of graded dealers around Wilmington.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 8 percent, lower than the 13.1 percent typical near Wilmington
  • Reviewers mention courteous staff most, in 105 reviews
  • Closed Sundays · Mercedes-Benz dealer

Why It Got a B

The star average is 4.6 from 1,838 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 8 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6. How the grade works.

How the Stars Break Down

5 star1,561 85%
4 star95 5%
3 star35 2%
2 star26 1%
1 star121 7%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

courteous staff 105car buying experience 49professional technicians 36loaner car 31no pressure sales 15finance department 12smooth transaction 9wait time 9video updates 4warranty coverage 3

Reviews here bring up warranty coverage. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Mercedes-Benz of Wilmington

Mercedes-Benz of Wilmington sells new Mercedes-Benz vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address3801 Lancaster Pike, Wilmington, DE 19805
Phone302-995-2211
Websitembofwilmington.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Delivery
TypeMercedes-Benz dealer

Hours

Monday7 AM to 7 PM
Tuesday7 AM to 7 PM
Wednesday7 AM to 7 PM
Thursday7 AM to 7 PM
Friday7 AM to 6 PM
Saturday7 AM to 4 PM
SundayClosed

Common Questions

Is Mercedes-Benz of Wilmington a good dealer?
Mercedes-Benz of Wilmington earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,838 public reviews averaging 4.6 stars, with 8 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Mercedes-Benz of Wilmington inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Wilmington. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Mercedes-Benz of Wilmington open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Wilmington, DE. Found a car here? Book a pre purchase inspection in Wilmington, DE before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Mercedes-Benz of Wilmington before you sign.

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Inspect a car at Mercedes-Benz of Wilmington

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500