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Dealers / Wilmington, DE / Piazza Acura of West Chester
Acura dealerWest Chester, PA
B

Piazza Acura of West Chester

Buyer's Guide grade B · 760 public reviews · September 2026

Piazza Acura of West Chester earns a B. 760 public reviews average 4.5 stars and 10.8 percent are one or two stars. That ranks it above 62 percent of graded dealers around Wilmington.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 10.8 percent, lower than the 13.1 percent typical near Wilmington
  • Reviewers mention acura mdx most, in 44 reviews
  • Closed Sundays · Acura dealer

Why It Got a B

The star average is 4.5 from 760 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 10.8 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star611 80%
4 star48 6%
3 star19 2%
2 star7 1%
1 star75 10%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

acura mdx 44new rdx 40inspection 22loaner car 14parts department 4warranty coverage 2prompt greeting 2clean lobby 2vehicle condition 2repair 2

Reviews here bring up warranty coverage. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Piazza Acura of West Chester

Piazza Acura of West Chester sells new Acura vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address1350 Wilmington Pike, West Chester, PA 19382
Phone610-399-9500
Websitepiazzaacuraofwestchester.com
Listed featuresOil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay
TypeAcura dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 6 PM
Saturday9 AM to 5 PM
SundayClosed

Common Questions

Is Piazza Acura of West Chester a good dealer?
Piazza Acura of West Chester earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 760 public reviews averaging 4.5 stars, with 10.8 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Piazza Acura of West Chester inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in West Chester. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Piazza Acura of West Chester open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Wilmington, DE. Found a car here? Book a pre purchase inspection in Wilmington, DE before you sign.

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We check the car at Piazza Acura of West Chester before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500