Hertrich Hyundai of New Castle

Hertrich Hyundai of New Castle earns a C. 686 public reviews average 4.0 stars and 21.7 percent are one or two stars. That ranks it above 18 percent of graded dealers around Wilmington.

Why It Got a C

The star average is 4.0 from 686 public reviews. After the grade pulls it toward the national average, it counts as 4.01. 21.7 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

Reviews here bring up warranty repair, engine replacement. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Hertrich Hyundai of New Castle

Hertrich Hyundai of New Castle sells new Hyundai vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Hours

Common Questions

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Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Wilmington, DE. Found a car here? Book a pre purchase inspection in Wilmington, DE before you sign.