Used car dealerPhoenix, AZ

Best Auto

Buyer's Guide grade C · 339 public reviews · September 2026

Best Auto earns a C. 339 public reviews average 4.2 stars and 18.6 percent are one or two stars. That ranks it above 22 percent of graded dealers around Phoenix.

At a glance

Mixed. Many buyers were happy, but a real share were not.
Complaint share 18.6 percent, higher than the 9.9 percent typical near Phoenix
Reviewers mention helpful staff most, in 76 reviews
Used car dealer

Why It Got a C

The star average is 4.2 from 339 public reviews. After the grade pulls it toward the national average, it counts as 4.20. 18.6 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star244 72%

4 star25 7%

3 star7 2%

2 star5 1%

1 star58 17%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

helpful staff 76polite staff 9easy process 7car selection 6first time buyers 6car financing 5fun atmosphere 3affordable cars 2fast process 2upfront communication 2

Buying From Best Auto

Best Auto is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	5240 S Central Ave, Phoenix, AZ 85040
Phone	602-904-7070
Website	bestautoaz.com
Listed features	Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay
Type	Used car dealer

Common Questions

Is Best Auto a good dealer?

Best Auto earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 339 public reviews averaging 4.2 stars, with 18.6 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Best Auto inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Phoenix. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Other Graded Dealers Nearby

BRevolution Motosport LLCunder a mile CJuanito's Autos Sales LLCunder a mile AValley Wide Car Connexionunder a mile BShelby Auto Groupunder a mile CCarizona12.0 miles CFamily Auto Groups 25.0 miles

Buyers Also Look At

CDiscount Auto SalesPhoenix ABest Western MotorPhoenix BSuper Auto SalesPhoenix AExpo Auto SalesPhoenix

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Phoenix, AZ. Found a car here? Book a pre purchase inspection in Phoenix, AZ before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Best Auto before you sign.

951-267-8500 Call now

Inspect a car at Best Auto

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500