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Dealers / Phoenix, AZ / AZ Cool Motors
Used car dealerPhoenix, AZ
B

AZ Cool Motors

Buyer's Guide grade B · 131 public reviews · September 2026

AZ Cool Motors earns a B. 131 public reviews average 4.3 stars and 14.5 percent are one or two stars. That ranks it above 33 percent of graded dealers around Phoenix.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 14.5 percent, higher than the 9.9 percent typical near Phoenix
  • Reviewers mention courteous staff most, in 13 reviews
  • Used car dealer

Why It Got a B

The star average is 4.3 from 131 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 14.5 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star99 76%
4 star9 7%
3 star4 3%
2 star1 1%
1 star18 14%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

courteous staff 13test drive 8quick deal 7no pressure sales 7great deals 5low mileage cars 4reliable car 3online car search 2road test 2clean car 2

Buying From AZ Cool Motors

AZ Cool Motors is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address11210 N Cave Creek Rd, Phoenix, AZ 85020
Phone602-997-2653
Websiteazcoolmotors.com
Listed featuresBuys vehicles, Oil changes, Service department, Sells used vehicles, Checks, Debit cards, Phone pay
TypeUsed car dealer

Common Questions

Is AZ Cool Motors a good dealer?
AZ Cool Motors earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 131 public reviews averaging 4.3 stars, with 14.5 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at AZ Cool Motors inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Phoenix. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Phoenix, AZ. Found a car here? Book a pre purchase inspection in Phoenix, AZ before you sign.

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We check the car at AZ Cool Motors before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500