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Dealers / Phoenix, AZ / Courtesy Chevrolet Fleet
Chevrolet dealerPhoenix, AZ
C

Courtesy Chevrolet Fleet

Buyer's Guide grade C · 113 public reviews · September 2026

Courtesy Chevrolet Fleet earns a C. 113 public reviews average 4.0 stars and 17.7 percent are one or two stars. That ranks it above 16 percent of graded dealers around Phoenix.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 17.7 percent, higher than the 9.9 percent typical near Phoenix
  • Reviewers mention truck selection most, in 5 reviews
  • Closed Sundays · Chevrolet dealer

Why It Got a C

The star average is 4.0 from 113 public reviews. After the grade pulls it toward the national average, it counts as 4.05. 17.7 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star68 60%
4 star14 12%
3 star11 10%
2 star6 5%
1 star14 12%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

truck selection 5warranty 3pressure 3maintenance 2car purchase 2calls 2needs 2company 2

Reviews here bring up warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Courtesy Chevrolet Fleet

Courtesy Chevrolet Fleet sells new Chevrolet vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address4999 N 12th St, Phoenix, AZ 85014
Phone866-980-4543
Websitecourtesyfleet.com
Listed featuresService department, Checks, Credit cards, Debit cards
TypeChevrolet dealer

Hours

Monday8 AM to 6 PM
Tuesday8 AM to 6 PM
Wednesday8 AM to 6 PM
Thursday8 AM to 6 PM
Friday8 AM to 5 PM
Saturday9 AM to 2 PM
SundayClosed

Common Questions

Is Courtesy Chevrolet Fleet a good dealer?
Courtesy Chevrolet Fleet earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 113 public reviews averaging 4.0 stars, with 17.7 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Courtesy Chevrolet Fleet inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Phoenix. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Courtesy Chevrolet Fleet open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Phoenix, AZ. Found a car here? Book a pre purchase inspection in Phoenix, AZ before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Courtesy Chevrolet Fleet before you sign.

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Inspect a car at Courtesy Chevrolet Fleet

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500