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Dealers / Phoenix, AZ / Carland
Used car dealerPhoenix, AZ
F

Carland

Buyer's Guide grade F · 106 public reviews · September 2026

Carland earns an F. 106 public reviews average 3.3 stars and 41.5 percent are one or two stars. That ranks it above 2 percent of graded dealers around Phoenix.

At a glance

  • A heavy share of past buyers left one or two stars.
  • Complaint share 41.5 percent, higher than the 9.9 percent typical near Phoenix
  • Reviewers mention easy process most, in 7 reviews
  • Closed Sundays · Used car dealer

Why It Got an F

The star average is 3.3 from 106 public reviews. After the grade pulls it toward the national average, it counts as 3.49. 41.5 percent of reviews are one or two stars. To reach a C it would need an adjusted rating of 3.6 and a complaint share of 25 percent or less. How the grade works.

How the Stars Break Down

5 star58 55%
4 star2 2%
3 star2 2%
2 star3 3%
1 star41 39%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

easy process 7check engine light 6reliable cars 5buying process 5warranty 5no hidden fees 3transmission 3cash deal 2repair assistance 2car selection 2

Reviews here bring up warranty, check engine light, transmission. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Carland

Carland is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address9650 N 19th Ave, Phoenix, AZ 85021
Phone602-943-2800
Websitecarlandaz.com
Listed featuresBuys vehicles, Sells used vehicles, Credit cards, Debit cards
TypeUsed car dealer

Hours

Monday8 AM to 5 PM
Tuesday8 AM to 5 PM
Wednesday8 AM to 5 PM
Thursday8 AM to 5 PM
Friday8 AM to 5 PM
Saturday8 AM to 2 PM
SundayClosed

Common Questions

Is Carland a good dealer?
Carland earns an F in the PPI Auto Buyer's Guide. A heavy share of past buyers left one or two stars. The grade reads 106 public reviews averaging 3.3 stars, with 41.5 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Carland inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Phoenix. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Carland open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Phoenix, AZ. Found a car here? Book a pre purchase inspection in Phoenix, AZ before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Carland before you sign.

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Inspect a car at Carland

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500