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Dealers / Phoenix, AZ / Mark Kia
Kia dealerScottsdale, AZ
B

Mark Kia

Buyer's Guide grade B · 7,298 public reviews · September 2026

Mark Kia earns a B. 7,298 public reviews average 4.4 stars and 13.4 percent are one or two stars. That ranks it above 39 percent of graded dealers around Phoenix.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 13.4 percent, higher than the 9.9 percent typical near Phoenix
  • Reviewers mention car buying experience most, in 444 reviews
  • Open Sundays · Kia dealer

Why It Got a B

The star average is 4.4 from 7,298 public reviews. After the grade pulls it toward the national average, it counts as 4.40. 13.4 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star5,806 80%
4 star353 5%
3 star158 2%
2 star160 2%
1 star821 11%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 444kind staff 245new car purchase 192finance department 126no pressure sales 120extended warranty 61window tinting 50used car purchase 48loaner car 39no hassle 11

Reviews here bring up extended warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Mark Kia

Mark Kia sells new Kia vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address3333 N 89th St, Scottsdale, AZ 85251
Phone480-425-5300
Websitemarkkia.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeKia dealer

Hours

Monday8 AM to 9 PM
Tuesday8 AM to 9 PM
Wednesday8 AM to 9 PM
Thursday8 AM to 9 PM
Friday8 AM to 9 PM
Saturday8 AM to 8 PM
Sunday10 AM to 6 PM

Common Questions

Is Mark Kia a good dealer?
Mark Kia earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 7,298 public reviews averaging 4.4 stars, with 13.4 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Mark Kia inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Scottsdale. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Mark Kia open on Sunday?
Its listed Sunday hours are 10 AM to 6 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Phoenix, AZ. Found a car here? Book a pre purchase inspection in Phoenix, AZ before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500