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Dealers / Boston, MA / Bay State Auto Gallery
Used car dealerMalden, MA
C

Bay State Auto Gallery

Buyer's Guide grade C · 29 public reviews · September 2026

Bay State Auto Gallery earns a C. 29 public reviews average 4.0 stars and 24.1 percent are one or two stars. That ranks it above 18 percent of graded dealers around Boston.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 24.1 percent, higher than the 11.2 percent typical near Boston
  • 29 public reviews on record
  • Closed Sundays · Used car dealer

Why It Got a C

The star average is 4.0 from 29 public reviews. After the grade pulls it toward the national average, it counts as 4.13. 24.1 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star21 72%
4 star1 3%
3 star0 0%
2 star0 0%
1 star7 24%

Buying From Bay State Auto Gallery

Bay State Auto Gallery is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

This business has not claimed its public listing. Nationally, graded dealers with an unclaimed listing earn an F 42 percent of the time, against 13 percent for claimed ones. Confirm the address and phone before you go.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address616 Broadway, Malden, MA 02148
Phone781-397-2595
Listed featuresBuys vehicles, Sells used vehicles, Checks, Credit cards, Debit cards, Women owned
TypeUsed car dealer

Hours

Monday10 AM to 7 PM
Tuesday10 AM to 5 PM
Wednesday10 AM to 7 PM
Thursday10 AM to 5 PM
Friday10 AM to 6 PM
Saturday10 AM to 5 PM
SundayClosed

Common Questions

Is Bay State Auto Gallery a good dealer?
Bay State Auto Gallery earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 29 public reviews averaging 4.0 stars, with 24.1 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Bay State Auto Gallery inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Malden. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Bay State Auto Gallery open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Boston, MA. Found a car here? Book a pre purchase inspection in Boston, MA before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Bay State Auto Gallery before you sign.

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Inspect a car at Bay State Auto Gallery

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500