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Dealers / Boston, MA / Watertown Ford
Ford dealerWatertown, MA
B

Watertown Ford

Buyer's Guide grade B · 538 public reviews · September 2026

Watertown Ford earns a B. 538 public reviews average 4.6 stars and 7.4 percent are one or two stars. That ranks it above 69 percent of graded dealers around Boston.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 7.4 percent, lower than the 11.2 percent typical near Boston
  • Reviewers mention test drive most, in 37 reviews
  • Closed Sundays · Ford dealer

Why It Got a B

The star average is 4.6 from 538 public reviews. After the grade pulls it toward the national average, it counts as 4.58. 7.4 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6. How the grade works.

How the Stars Break Down

5 star458 85%
4 star33 6%
3 star7 1%
2 star7 1%
1 star33 6%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

test drive 37ford fusion 17no haggling 7plug-in hybrid 6rebates 62014 ford escape 5lease buyout 2finding the right car 2pleasant atmosphere 2new truck 2

Buying From Watertown Ford

Watertown Ford sells new Ford vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address625 Pleasant St, Watertown, MA 02472
Phone617-924-3673
Websitewatertownford.com
Listed featuresOil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay
TypeFord dealer

Hours

Monday8.30 AM to 7 PM
Tuesday8.30 AM to 7 PM
Wednesday8.30 AM to 7 PM
Thursday8.30 AM to 7 PM
Friday8.30 AM to 5 PM
Saturday8.30 AM to 12 PM
SundayClosed

Common Questions

Is Watertown Ford a good dealer?
Watertown Ford earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 538 public reviews averaging 4.6 stars, with 7.4 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Watertown Ford inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Watertown. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Watertown Ford open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Boston, MA. Found a car here? Book a pre purchase inspection in Boston, MA before you sign.

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Inspect it on the lot

We check the car at Watertown Ford before you sign.

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Inspect a car at Watertown Ford

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500