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Dealers / Boston, MA / Sentry Ford
Ford dealerMedford, MA
B

Sentry Ford

Buyer's Guide grade B · 1,846 public reviews · September 2026

Sentry Ford earns a B. 1,846 public reviews average 4.5 stars and 12.1 percent are one or two stars. That ranks it above 50 percent of graded dealers around Boston.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 12.1 percent, higher than the 11.2 percent typical near Boston
  • Reviewers mention leasing most, in 21 reviews
  • Closed Sundays · Ford dealer

Why It Got a B

The star average is 4.5 from 1,846 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 12.1 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,494 81%
4 star100 5%
3 star29 2%
2 star38 2%
1 star185 10%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

leasing 21appointment scheduling 18maintenance staff 13loaner car 6ford lincoln 5truck repair 4video updates 3multi point inspection 2clean waiting area 2no hassle 2

Buying From Sentry Ford

Sentry Ford sells new Ford vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address4100 Mystic Valley Pkwy, Medford, MA 02155
Phone781-395-6400
Websitesentryfordauto.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay, Delivery
TypeFord dealer

Hours

Monday7 AM to 7 PM
Tuesday7 AM to 7 PM
Wednesday7 AM to 7 PM
Thursday7 AM to 7 PM
Friday7 AM to 6 PM
Saturday7 AM to 5 PM
SundayClosed

Common Questions

Is Sentry Ford a good dealer?
Sentry Ford earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,846 public reviews averaging 4.5 stars, with 12.1 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Sentry Ford inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Medford. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Sentry Ford open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Boston, MA. Found a car here? Book a pre purchase inspection in Boston, MA before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500