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Dealers / Boston, MA / Toyota of Watertown
Toyota dealerWatertown, MA
A

Toyota of Watertown

Buyer's Guide grade A · 2,513 public reviews · September 2026

Toyota of Watertown earns an A. 2,513 public reviews average 4.7 stars and 5.8 percent are one or two stars. That ranks it above 82 percent of graded dealers around Boston.

At a glance

  • Past buyers are close to unanimous. Few complaints across a long record.
  • Complaint share 5.8 percent, lower than the 11.2 percent typical near Boston
  • Reviewers mention car buying experience most, in 189 reviews
  • Open Sundays · Toyota dealer

Why It Got an A

The star average is 4.7 from 2,513 public reviews. After the grade pulls it toward the national average, it counts as 4.69. 5.8 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.

How the Stars Break Down

5 star2,211 88%
4 star118 5%
3 star39 2%
2 star16 1%
1 star129 5%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 189kind staff 136new car purchase 88smooth process 72easy process 60no pressure sales 36wait time 21welcoming atmosphere 13leasing experience 9loaner car 7

Buying From Toyota of Watertown

Toyota of Watertown sells new Toyota vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address149 Arsenal St, Watertown, MA 02472
Phone617-926-5200
Websitetoyotaofwatertown.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay
TypeToyota dealer

Hours

Monday8 AM to 8 PM
Tuesday8 AM to 8 PM
Wednesday8 AM to 8 PM
Thursday8 AM to 8 PM
Friday8 AM to 6 PM
Saturday8 AM to 6 PM
Sunday11 AM to 5 PM

Common Questions

Is Toyota of Watertown a good dealer?
Toyota of Watertown earns an A in the PPI Auto Buyer's Guide. Past buyers are close to unanimous. Few complaints across a long record. The grade reads 2,513 public reviews averaging 4.7 stars, with 5.8 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Toyota of Watertown inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Watertown. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Toyota of Watertown open on Sunday?
Its listed Sunday hours are 11 AM to 5 PM. Hours change, so call before you drive over.

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Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Boston, MA. Found a car here? Book a pre purchase inspection in Boston, MA before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500