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Dealers / Boston, MA / Richards Motorcars
Used car dealerMalden, MA
C

Richards Motorcars

Buyer's Guide grade C · 129 public reviews · September 2026

Richards Motorcars earns a C. 129 public reviews average 4.3 stars and 17.1 percent are one or two stars. That ranks it above 34 percent of graded dealers around Boston.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 17.1 percent, higher than the 11.2 percent typical near Boston
  • Reviewers mention truck selection most, in 33 reviews
  • Closed Sundays · Used car dealer

Why It Got a C

The star average is 4.3 from 129 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 17.1 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star104 81%
4 star2 2%
3 star1 1%
2 star2 2%
1 star20 16%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

truck selection 33respectful staff 9no pressure sales 8test drive 8inventory selection 6clean car 5no hassle 4brake repair 22022 f150 2detailing 2

Buying From Richards Motorcars

Richards Motorcars is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address672 Broadway, Malden, MA 02148
Phone781-322-6600
Websiterichardsmotorcars.com
Listed featuresSells used vehicles, Credit cards, Debit cards, Delivery
TypeUsed car dealer

Hours

Monday9 AM to 5 PM
Tuesday9 AM to 5 PM
Wednesday9 AM to 5 PM
Thursday9 AM to 5 PM
Friday9 AM to 5 PM
Saturday9 AM to 2 PM
SundayClosed

Common Questions

Is Richards Motorcars a good dealer?
Richards Motorcars earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 129 public reviews averaging 4.3 stars, with 17.1 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Richards Motorcars inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Malden. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Richards Motorcars open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Boston, MA. Found a car here? Book a pre purchase inspection in Boston, MA before you sign.

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Inspect it on the lot

We check the car at Richards Motorcars before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500