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Dealers / Buffalo, NY / Hayes Motor Car
Used car dealerBuffalo, NY
B

Hayes Motor Car

Buyer's Guide grade B · 28 public reviews · September 2026

Hayes Motor Car earns a B. 28 public reviews average 4.7 stars and 7.1 percent are one or two stars. That ranks it above 57 percent of graded dealers around Buffalo.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 7.1 percent, lower than the 10.8 percent typical near Buffalo
  • Reviewers mention helpful staff most, in 8 reviews
  • Used car dealer

Why It Got a B

The star average is 4.7 from 28 public reviews. After the grade pulls it toward the national average, it counts as 4.51. 7.1 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and at least 50 reviews. How the grade works.

How the Stars Break Down

5 star25 89%
4 star1 4%
3 star0 0%
2 star0 0%
1 star2 7%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

helpful staff 8car detailing 2buying a used car 2tacoma 2mechanic 2

Reviews here bring up mechanic. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Hayes Motor Car

Hayes Motor Car is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address3697 Delaware Ave, Buffalo, NY 14217
Phone716-877-2600
Websitehayesmotorcar.com
Listed featuresCredit cards, Debit cards
TypeUsed car dealer

Common Questions

Is Hayes Motor Car a good dealer?
Hayes Motor Car earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 28 public reviews averaging 4.7 stars, with 7.1 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Hayes Motor Car inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Buffalo. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Buffalo, NY. Found a car here? Book a pre purchase inspection in Buffalo, NY before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500