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Dealers / Buffalo, NY / Towne Hyundai
Hyundai dealerOrchard Park, NY
B

Towne Hyundai

Buyer's Guide grade B · 628 public reviews · September 2026

Towne Hyundai earns a B. 628 public reviews average 4.6 stars and 7.5 percent are one or two stars. That ranks it above 67 percent of graded dealers around Buffalo.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 7.5 percent, lower than the 10.8 percent typical near Buffalo
  • Reviewers mention leasing most, in 18 reviews
  • Closed Sundays · Hyundai dealer

Why It Got a B

The star average is 4.6 from 628 public reviews. After the grade pulls it toward the national average, it counts as 4.58. 7.5 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6. How the grade works.

How the Stars Break Down

5 star535 85%
4 star36 6%
3 star10 2%
2 star8 1%
1 star39 6%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

leasing 18elantra 13inspection 10warranty coverage 8no pressure sales 8loaner car 5easy car purchase 3low pressure experience 2no appointment needed 2engine replacement 2

Reviews here bring up warranty coverage, engine replacement. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Towne Hyundai

Towne Hyundai sells new Hyundai vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address3525 Southwestern Blvd, Orchard Park, NY 14127
Phone716-662-7400
Websitetownehyundaibuffalo.com
Listed featuresOil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay
TypeHyundai dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 7 PM
Wednesday9 AM to 6 PM
Thursday9 AM to 7 PM
Friday9 AM to 6 PM
Saturday9 AM to 5 PM
SundayClosed

Common Questions

Is Towne Hyundai a good dealer?
Towne Hyundai earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 628 public reviews averaging 4.6 stars, with 7.5 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Towne Hyundai inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Orchard Park. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Towne Hyundai open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Buffalo, NY. Found a car here? Book a pre purchase inspection in Buffalo, NY before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500