Dealers / Buffalo, NY / Terry E Thompson - West Herr Auto Group - Sales Consultant Buffalo,NY

Used car dealerWilliamsville, NY

Terry E Thompson - West Herr Auto Group - Sales Consultant Buffalo,NY

Buyer's Guide grade B · 48 public reviews · September 2026

Terry E Thompson - West Herr Auto Group - Sales Consultant Buffalo,NY earns a B. 48 public reviews average 5.0 stars and 0 percent are one or two stars. That ranks it above 97 percent of graded dealers around Buffalo.

At a glance

Mostly happy buyers, with a small share of complaints.
Complaint share 0 percent, lower than the 10.8 percent typical near Buffalo
Reviewers mention car buying process most, in 14 reviews
Closed Sundays · Used car dealer

Why It Got a B

The star average is 5.0 from 48 public reviews. After the grade pulls it toward the national average, it counts as 4.76. 0 percent of reviews are one or two stars. To reach an A it would need at least 50 reviews. How the grade works.

How the Stars Break Down

5 star48 100%

4 star0 0%

3 star0 0%

2 star0 0%

1 star0 0%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying process 14salesman 6lease 4informative staff 3goes the extra mile 3great experience 3chevy 2easy process 2good deal 2customer satisfaction 2

Buying From Terry E Thompson - West Herr Auto Group - Sales Consultant Buffalo,NY

Terry E Thompson - West Herr Auto Group - Sales Consultant Buffalo,NY is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	8040 Transit Rd, Williamsville, NY 14221
Phone	716-932-4793
Website	terryethompson.com
Listed features	Oil changes, Checks, Credit cards, Debit cards, Phone pay, Delivery, Veteran owned
Type	Used car dealer

Hours

Monday	11 AM to 7 PM
Tuesday	9 AM to 5 PM
Wednesday	9 AM to 5 PM
Thursday	11 AM to 7 PM
Friday	9 AM to 6 PM
Saturday	9 AM to 5 PM
Sunday	Closed

Common Questions

Is Terry E Thompson - West Herr Auto Group - Sales Consultant Buffalo,NY a good dealer?

Terry E Thompson - West Herr Auto Group - Sales Consultant Buffalo,NY earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 48 public reviews averaging 5.0 stars, with 0 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Terry E Thompson - West Herr Auto Group - Sales Consultant Buffalo,NY inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Williamsville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is Terry E Thompson - West Herr Auto Group - Sales Consultant Buffalo,NY open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

AWest Herr Chevrolet of Williamsvilleunder a mile BLia Honda Williamsvilleunder a mile BCappellino Buick-GMCunder a mile AWest Herr Hyundaiunder a mile ASmukall Automotive Services11.2 miles BMotorcars of Western New York, Inc.6.7 miles

Buyers Also Look At

AWest Herr HyundaiWilliamsville

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Buffalo, NY. Found a car here? Book a pre purchase inspection in Buffalo, NY before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Terry E Thompson - West Herr Auto Group - Sales Consultant Buffalo,NY before you sign.

951-267-8500 Call now

Inspect a car at Terry E Thompson - West Herr Auto Group - Sales Consultant Buffalo,NY

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500