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Dealers / Washington, D.C. / Crown Auto Group
Used car dealerFalls Church, VA
C

Crown Auto Group

Buyer's Guide grade C · 179 public reviews · September 2026

Crown Auto Group earns a C. 179 public reviews average 4.0 stars and 22.9 percent are one or two stars. That ranks it above 18 percent of graded dealers around Washington.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 22.9 percent, higher than the 12.3 percent typical near Washington
  • Reviewers mention price most, in 39 reviews
  • Open Sundays · Used car dealer

Why It Got a C

The star average is 4.0 from 179 public reviews. After the grade pulls it toward the national average, it counts as 4.03. 22.9 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star128 72%
4 star7 4%
3 star3 2%
2 star4 2%
1 star37 21%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

price 39BMW 13tires 12truck 10engine 8reviews 7inspection 6drive 6trade 5gasket 3

Reviews here bring up engine. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Crown Auto Group

Crown Auto Group is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address624 S Washington St, Falls Church, VA 22046
Phone703-763-4428
Websitecrown-auto-group.business.site
Listed featuresBuys vehicles, Credit cards, Debit cards, Veteran owned
TypeUsed car dealer

Hours

Monday10.30 AM to 6 PM
Tuesday10.30 AM to 6 PM
Wednesday10.30 AM to 6 PM
Thursday10.30 AM to 6 PM
Friday10.30 AM to 6 PM
Saturday10 AM to 6 PM
Sunday11 AM to 4 PM

Common Questions

Is Crown Auto Group a good dealer?
Crown Auto Group earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 179 public reviews averaging 4.0 stars, with 22.9 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Crown Auto Group inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Falls Church. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Crown Auto Group open on Sunday?
Its listed Sunday hours are 11 AM to 4 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Washington, D.C.. Found a car here? Book a pre purchase inspection in Washington, D.C. before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500