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Dealers / Washington, D.C. / Fitzgerald Hyundai Rockville
Hyundai dealerRockville, MD
B

Fitzgerald Hyundai Rockville

Buyer's Guide grade B · 2,882 public reviews · September 2026

Fitzgerald Hyundai Rockville earns a B. 2,882 public reviews average 4.4 stars and 11.6 percent are one or two stars. That ranks it above 52 percent of graded dealers around Washington.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 11.6 percent, lower than the 12.3 percent typical near Washington
  • Reviewers mention courteous staff most, in 158 reviews
  • Open Sundays · Hyundai dealer

Why It Got a B

The star average is 4.4 from 2,882 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 11.6 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star2,236 78%
4 star217 8%
3 star95 3%
2 star60 2%
1 star274 10%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

courteous staff 158wait time 106oil change 69tire rotation 40loaner car 38appointment scheduling 31no pressure sales 24transparent pricing 21engine replacement 10video updates 8

Reviews here bring up engine replacement. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Fitzgerald Hyundai Rockville

Fitzgerald Hyundai Rockville sells new Hyundai vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address11411 Rockville Pike, Rockville, MD 20852
Phone844-327-8820
Websitefitzwayhyundai.com
Listed featuresRentals, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay
TypeHyundai dealer

Hours

Monday9 AM to 9 PM
Tuesday9 AM to 9 PM
Wednesday9 AM to 9 PM
Thursday9 AM to 9 PM
Friday9 AM to 9 PM
Saturday9 AM to 6 PM
Sunday11 AM to 5 PM

Common Questions

Is Fitzgerald Hyundai Rockville a good dealer?
Fitzgerald Hyundai Rockville earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 2,882 public reviews averaging 4.4 stars, with 11.6 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Fitzgerald Hyundai Rockville inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Rockville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Fitzgerald Hyundai Rockville open on Sunday?
Its listed Sunday hours are 11 AM to 5 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Washington, D.C.. Found a car here? Book a pre purchase inspection in Washington, D.C. before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500