Fitzgerald Auto Mall
Buyer's Guide grade C · 115 public reviews · September 2026
Fitzgerald Auto Mall earns a C. 115 public reviews average 4.1 stars and 15.7 percent are one or two stars. That ranks it above 27 percent of graded dealers around Washington.
At a glance
- Mixed. Many buyers were happy, but a real share were not.
- Complaint share 15.7 percent, higher than the 12.3 percent typical near Washington
- Reviewers mention car servicing most, in 5 reviews
- Closed Sundays · Used car dealer
Why It Got a C
The star average is 4.1 from 115 public reviews. After the grade pulls it toward the national average, it counts as 4.13. 15.7 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Reviews here bring up warranty work. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.
Buying From Fitzgerald Auto Mall
Fitzgerald Auto Mall is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 11411 Rockville Pike, North Bethesda, MD 20852 |
|---|---|
| Phone | 301-881-4000 |
| Website | responsive.fitzmall.com |
| Listed features | Car wash, Oil changes, Service department, Credit cards, Debit cards, Phone pay |
| Type | Used car dealer |
Hours
| Monday | 7.30 AM to 7 PM |
|---|---|
| Tuesday | 7.30 AM to 7 PM |
| Wednesday | 7.30 AM to 7 PM |
| Thursday | 7.30 AM to 7 PM |
| Friday | 7.30 AM to 7 PM |
| Saturday | 7.30 AM to 5.30 PM |
| Sunday | Closed |
Common Questions
Is Fitzgerald Auto Mall a good dealer?
Can I get a car at Fitzgerald Auto Mall inspected before I buy?
How is the grade worked out?
Is Fitzgerald Auto Mall open on Sunday?
Other Graded Dealers Nearby
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122 points, a full scan and a road test, on the lot, same day report.