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Dealers / Madison, WI / Smart Motors Toyota
Toyota dealerMadison, WI
B

Smart Motors Toyota

Buyer's Guide grade B · 3,571 public reviews · September 2026

Smart Motors Toyota earns a B. 3,571 public reviews average 4.6 stars and 7.1 percent are one or two stars. That ranks it above 62 percent of graded dealers around Madison.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 7.1 percent, lower than the 8.3 percent typical near Madison
  • Reviewers mention car buying experience most, in 254 reviews
  • Closed Sundays · Toyota dealer

Why It Got a B

The star average is 4.6 from 3,571 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 7.1 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6. How the grade works.

How the Stars Break Down

5 star3,019 85%
4 star225 6%
3 star75 2%
2 star64 2%
1 star188 5%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 254kind staff 148financing 133new car purchase 115smooth process 94no pressure sales 73quick process 57vehicle selection 46tire rotation 13extended warranty 6

Reviews here bring up extended warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Smart Motors Toyota

Smart Motors Toyota sells new Toyota vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address5901 Odana Rd, Madison, WI 53719
Phone608-275-7808
Websitesmarttoyota.com
Listed featuresRentals, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay
TypeToyota dealer

Hours

Monday6.30 AM to 7 PM
Tuesday6.30 AM to 7 PM
Wednesday6.30 AM to 7 PM
Thursday6.30 AM to 7 PM
Friday6.30 AM to 6 PM
Saturday7 AM to 5 PM
SundayClosed

Common Questions

Is Smart Motors Toyota a good dealer?
Smart Motors Toyota earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 3,571 public reviews averaging 4.6 stars, with 7.1 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Smart Motors Toyota inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Madison. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Smart Motors Toyota open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Madison, WI. Found a car here? Book a pre purchase inspection in Madison, WI before you sign.

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We check the car at Smart Motors Toyota before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500