Carvana Indianapolis

Buyer's Guide grade C · 269 public reviews · September 2026

Carvana Indianapolis earns a C. 269 public reviews average 4.0 stars and 22.7 percent are one or two stars. That ranks it above 24 percent of graded dealers around Indianapolis.

At a glance

Mixed. Many buyers were happy, but a real share were not.
Complaint share 22.7 percent, higher than the 13.2 percent typical near Indianapolis
Reviewers mention delivery most, in 28 reviews
Used car dealer

Why It Got a C

The star average is 4.0 from 269 public reviews. After the grade pulls it toward the national average, it counts as 4.02. 22.7 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star175 65%

4 star22 8%

3 star11 4%

2 star9 3%

1 star52 19%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

delivery 28payment 19pick up 15wheel 15website 14vending machine 12check 9trade 9documents 9inspection 6

Buying From Carvana Indianapolis

Carvana Indianapolis is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	8130 Summit Hill Dr, Indianapolis, IN 46250
Phone	800-333-4554
Website	carvana.com
Listed features	Sells used vehicles, Credit cards, Debit cards
Type	Used car dealer

Common Questions

Is Carvana Indianapolis a good dealer?

Carvana Indianapolis earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 269 public reviews averaging 4.0 stars, with 22.7 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Carvana Indianapolis inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Indianapolis. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Other Graded Dealers Nearby

Awebuyanycar.comunder a mile BTom Wood Volkswagen2.8 miles BCarMax2.9 miles BTom O'Brien Chrysler Jeep Dodge Ram - Indianapolis2.9 miles CQuality Motors Inc11.7 miles C(AMS Cars)16.1 miles

Buyers Also Look At

FCarvana PlainfieldPlainfield BCarMaxCarmel CHanna's Auto SalesIndianapolis BChivas Auto Sales LLCIndianapolis

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Indianapolis, IN. Found a car here? Book a pre purchase inspection in Indianapolis, IN before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Carvana Indianapolis before you sign.

951-267-8500 Call now

Inspect a car at Carvana Indianapolis

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500