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Dealers / Grand Rapids, MI / Tony Betten & Sons Ford
Ford dealerGrand Rapids, MI
B

Tony Betten & Sons Ford

Buyer's Guide grade B · 1,197 public reviews · September 2026

Tony Betten & Sons Ford earns a B. 1,197 public reviews average 4.5 stars and 9.7 percent are one or two stars. That ranks it above 60 percent of graded dealers around Grand Rapids.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 9.7 percent, lower than the 11.8 percent typical near Grand Rapids
  • Reviewers mention leasing most, in 22 reviews
  • Closed Sundays · Ford dealer

Why It Got a B

The star average is 4.5 from 1,197 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 9.7 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star970 81%
4 star79 7%
3 star32 3%
2 star22 2%
1 star94 8%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

leasing 22tire rotation 12ford fusion 9loaner car 8clean waiting area 2quick repairs 2company trucks 2second vehicle purchase 2new tires 2listening to customers 2

Buying From Tony Betten & Sons Ford

Tony Betten & Sons Ford sells new Ford vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address3839 Plainfield Ave NE, Grand Rapids, MI 49525
Phone616-363-6841
Websitebettenford.com
Listed featuresOil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Delivery
TypeFord dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 6 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 6 PM
Friday9 AM to 6 PM
Saturday9 AM to 3 PM
SundayClosed

Common Questions

Is Tony Betten & Sons Ford a good dealer?
Tony Betten & Sons Ford earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,197 public reviews averaging 4.5 stars, with 9.7 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Tony Betten & Sons Ford inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Grand Rapids. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Tony Betten & Sons Ford open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

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Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Grand Rapids, MI. Found a car here? Book a pre purchase inspection in Grand Rapids, MI before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500