LaFontaine Ford Grand Rapids
Buyer's Guide grade B · 3,193 public reviews · September 2026
LaFontaine Ford Grand Rapids earns a B. 3,193 public reviews average 4.6 stars and 7.8 percent are one or two stars. That ranks it above 70 percent of graded dealers around Grand Rapids.
At a glance
- Mostly happy buyers, with a small share of complaints.
- Complaint share 7.8 percent, lower than the 11.8 percent typical near Grand Rapids
- Reviewers mention oil change most, in 160 reviews
- Closed Sundays · Ford dealer
Why It Got a B
The star average is 4.6 from 3,193 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 7.8 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Buying From LaFontaine Ford Grand Rapids
LaFontaine Ford Grand Rapids sells new Ford vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 3385 Alpine Ave NW, Grand Rapids, MI 49544 |
|---|---|
| Phone | 616-320-5167 |
| Website | lafontainefordgrandrapids.com |
| Listed features | Rentals, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery |
| Type | Ford dealer |
Hours
| Monday | 9 AM to 8 PM |
|---|---|
| Tuesday | 9 AM to 6 PM |
| Wednesday | 9 AM to 8 PM |
| Thursday | 9 AM to 6 PM |
| Friday | 9 AM to 6 PM |
| Saturday | 10 AM to 4 PM |
| Sunday | Closed |
Common Questions
Is LaFontaine Ford Grand Rapids a good dealer?
Can I get a car at LaFontaine Ford Grand Rapids inspected before I buy?
How is the grade worked out?
Is LaFontaine Ford Grand Rapids open on Sunday?
Other Graded Dealers Nearby
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Inspect it on the lot
We check the car at LaFontaine Ford Grand Rapids before you sign.
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The grade covers the dealer. We check the car.
122 points, a full scan and a road test, on the lot, same day report.