My Volkswagen of North Grand Rapids

Buyer's Guide grade B · 270 public reviews · September 2026

My Volkswagen of North Grand Rapids earns a B. 270 public reviews average 4.4 stars and 11.8 percent are one or two stars. That ranks it above 50 percent of graded dealers around Grand Rapids.

At a glance

Mostly happy buyers, with a small share of complaints.
Complaint share 11.8 percent, level with the 11.8 percent typical near Grand Rapids
Reviewers mention friendly staff most, in 105 reviews
Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.4 from 270 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 11.8 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star214 79%

4 star18 7%

3 star6 2%

2 star7 3%

1 star25 9%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

friendly staff 105pricing 25welcoming staff 20recall work 9oil change 8jetta 7vw atlas 6parts availability 3flat tire repair 2collision center 2

Buying From My Volkswagen of North Grand Rapids

My Volkswagen of North Grand Rapids is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	3985 Plainfield Ave NE, Grand Rapids, MI 49525
Phone	616-361-7361
Website	myvolkswagenofnorthgrandrapids.com
Listed features	Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards
Type	Used car dealer

Hours

Monday	9 AM to 7 PM
Tuesday	9 AM to 6 PM
Wednesday	9 AM to 7 PM
Thursday	9 AM to 6 PM
Friday	9 AM to 6 PM
Saturday	9 AM to 3 PM
Sunday	Closed

Common Questions

Is My Volkswagen of North Grand Rapids a good dealer?

My Volkswagen of North Grand Rapids earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 270 public reviews averaging 4.4 stars, with 11.8 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at My Volkswagen of North Grand Rapids inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Grand Rapids. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is My Volkswagen of North Grand Rapids open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

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Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Grand Rapids, MI. Found a car here? Book a pre purchase inspection in Grand Rapids, MI before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at My Volkswagen of North Grand Rapids before you sign.

951-267-8500 Call now

Inspect a car at My Volkswagen of North Grand Rapids

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500