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Dealers / Grand Rapids, MI / Fox Nissan
Nissan dealerKentwood, MI
B

Fox Nissan

Buyer's Guide grade B · 967 public reviews · September 2026

Fox Nissan earns a B. 967 public reviews average 4.4 stars and 11.4 percent are one or two stars. That ranks it above 50 percent of graded dealers around Grand Rapids.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 11.4 percent, level with the 11.8 percent typical near Grand Rapids
  • Reviewers mention courteous staff most, in 49 reviews
  • Closed Sundays · Nissan dealer

Why It Got a B

The star average is 4.4 from 967 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 11.4 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star752 78%
4 star79 8%
3 star26 3%
2 star25 3%
1 star85 9%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

courteous staff 49oil change 42wait time 18tire rotation 14loaner car 7recall work 6timely repairs 5leasing experience 5used car manager 2parts ordering 2

Buying From Fox Nissan

Fox Nissan sells new Nissan vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address4430 28th St SE, Kentwood, MI 49512
Phone616-942-8040
Websitefoxnissan.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeNissan dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 6 PM
Wednesday9 AM to 7 PM
Thursday9 AM to 6 PM
Friday9 AM to 6 PM
Saturday9 AM to 2 PM
SundayClosed

Common Questions

Is Fox Nissan a good dealer?
Fox Nissan earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 967 public reviews averaging 4.4 stars, with 11.4 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Fox Nissan inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Kentwood. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Fox Nissan open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Grand Rapids, MI. Found a car here? Book a pre purchase inspection in Grand Rapids, MI before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500