Willis INFINITI
Buyer's Guide grade A · 491 public reviews · September 2026
Willis INFINITI earns an A. 491 public reviews average 4.8 stars and 4.3 percent are one or two stars. That ranks it above 95 percent of graded dealers around Des Moines.
At a glance
- Past buyers are close to unanimous. Few complaints across a long record.
- Complaint share 4.3 percent, lower than the 14.3 percent typical near Des Moines
- Reviewers mention willis automotive most, in 13 reviews
- Closed Sundays · Infiniti dealer
Why It Got an A
The star average is 4.8 from 491 public reviews. After the grade pulls it toward the national average, it counts as 4.77. 4.3 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Reviews here bring up warranty work. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.
Buying From Willis INFINITI
Willis INFINITI sells new Infiniti vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.
Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 2101 NW 100th St, Des Moines, IA 50325 |
|---|---|
| Phone | 515-444-2660 |
| Website | willisinfiniti.com |
| Listed features | Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Delivery |
| Type | Infiniti dealer |
Hours
| Monday | 8 AM to 8 PM |
|---|---|
| Tuesday | 8 AM to 6 PM |
| Wednesday | 8 AM to 8 PM |
| Thursday | 8 AM to 8 PM |
| Friday | 8 AM to 6 PM |
| Saturday | 9 AM to 5 PM |
| Sunday | Closed |
Common Questions
Is Willis INFINITI a good dealer?
Can I get a car at Willis INFINITI inspected before I buy?
How is the grade worked out?
Is Willis INFINITI open on Sunday?
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Buyers Also Look At
Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Des Moines, IA. Found a car here? Book a pre purchase inspection in Des Moines, IA before you sign.
Inspect it on the lot
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The grade covers the dealer. We check the car.
122 points, a full scan and a road test, on the lot, same day report.