Willis Automotive

Buyer's Guide grade B · 2,441 public reviews · September 2026

Willis Automotive earns a B. 2,441 public reviews average 4.6 stars and 7.7 percent are one or two stars. That ranks it above 79 percent of graded dealers around Des Moines.

At a glance

Mostly happy buyers, with a small share of complaints.
Complaint share 7.7 percent, lower than the 14.3 percent typical near Des Moines
Reviewers mention car buying experience most, in 100 reviews
Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.6 from 2,441 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 7.7 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6. How the grade works.

How the Stars Break Down

5 star2,027 83%

4 star174 7%

3 star52 2%

2 star58 2%

1 star130 5%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 100courteous staff 54loaner car 31car repair 27oil change 23used car purchase 18timely repairs 10car detailing 9no pressure sales 9battery replacement 3

Buying From Willis Automotive

Willis Automotive is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	2121 NW 100th St, Des Moines, IA 50325
Phone	515-253-9600
Website	willisauto.com
Listed features	Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Delivery
Type	Used car dealer

Hours

Monday	8 AM to 8 PM
Tuesday	8 AM to 6 PM
Wednesday	8 AM to 8 PM
Thursday	8 AM to 8 PM
Friday	8 AM to 6 PM
Saturday	9 AM to 5 PM
Sunday	Closed

Common Questions

Is Willis Automotive a good dealer?

Willis Automotive earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 2,441 public reviews averaging 4.6 stars, with 7.7 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Willis Automotive inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Des Moines. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is Willis Automotive open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

AWillis Cadillacunder a mile AWillis Lexusunder a mile AWillis INFINITIunder a mile BMINI of Des Moinesunder a mile BKarl Chevrolet, INC.10.9 miles

Buyers Also Look At

AWillis CadillacDes Moines AWillis LexusDes Moines BWillis Nissan - Pre-Owned Merle HayDes Moines BTom's Auto SalesDes Moines

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Des Moines, IA. Found a car here? Book a pre purchase inspection in Des Moines, IA before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Willis Automotive before you sign.

951-267-8500 Call now

Inspect a car at Willis Automotive

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500