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Dealers / Des Moines, IA / Willis Cadillac
Cadillac dealerDes Moines, IA
A

Willis Cadillac

Buyer's Guide grade A · 555 public reviews · September 2026

Willis Cadillac earns an A. 555 public reviews average 4.7 stars and 6.3 percent are one or two stars. That ranks it above 88 percent of graded dealers around Des Moines.

At a glance

  • Past buyers are close to unanimous. Few complaints across a long record.
  • Complaint share 6.3 percent, lower than the 14.3 percent typical near Des Moines
  • Reviewers mention loaner car most, in 15 reviews
  • Closed Sundays · Cadillac dealer

Why It Got an A

The star average is 4.7 from 555 public reviews. After the grade pulls it toward the national average, it counts as 4.68. 6.3 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.

How the Stars Break Down

5 star485 87%
4 star28 5%
3 star7 1%
2 star11 2%
1 star24 4%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

loaner car 15cadillac xt5 9warranty work 6willis automotive 6quick diagnosis 4tire repair 3free car wash 2quick repairs 2convenient scheduling 2thorough explanations 2

Reviews here bring up warranty work. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Willis Cadillac

Willis Cadillac sells new Cadillac vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address2121 NW 100th St, Des Moines, IA 50325
Phone855-664-1590
Websitewilliscadillac.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Delivery
TypeCadillac dealer

Hours

Monday8 AM to 8 PM
Tuesday8 AM to 6 PM
Wednesday8 AM to 8 PM
Thursday8 AM to 8 PM
Friday8 AM to 6 PM
Saturday9 AM to 5 PM
SundayClosed

Common Questions

Is Willis Cadillac a good dealer?
Willis Cadillac earns an A in the PPI Auto Buyer's Guide. Past buyers are close to unanimous. Few complaints across a long record. The grade reads 555 public reviews averaging 4.7 stars, with 6.3 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Willis Cadillac inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Des Moines. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Willis Cadillac open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Des Moines, IA. Found a car here? Book a pre purchase inspection in Des Moines, IA before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500