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Dealers / Albany, NY / DePaula Chevrolet
Chevrolet dealerAlbany, NY
B

DePaula Chevrolet

Buyer's Guide grade B · 4,431 public reviews · September 2026

DePaula Chevrolet earns a B. 4,431 public reviews average 4.5 stars and 10.9 percent are one or two stars. That ranks it above 53 percent of graded dealers around Albany.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 10.9 percent, level with the 10.9 percent typical near Albany
  • Reviewers mention loaner car most, in 17 reviews
  • Closed Sundays · Chevrolet dealer

Why It Got a B

The star average is 4.5 from 4,431 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 10.9 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star3,555 80%
4 star292 7%
3 star101 2%
2 star87 2%
1 star396 9%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

loaner car 17used car purchase 15video updates 92014 chevy cruze 6courtesy vehicle 52017 chevrolet silverado 1500 5not pushy staff 5battery replacement 4transmission repair 4collision center 3

Reviews here bring up transmission repair. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From DePaula Chevrolet

DePaula Chevrolet sells new Chevrolet vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address785 Central Ave, Albany, NY 12206
Phone518-254-4400
Websitedepaulachevrolet.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery, Women owned
TypeChevrolet dealer

Hours

Monday7 AM to 7 PM
Tuesday7 AM to 7 PM
Wednesday7 AM to 7 PM
Thursday7 AM to 7 PM
Friday7 AM to 6 PM
Saturday8 AM to 5 PM
SundayClosed

Common Questions

Is DePaula Chevrolet a good dealer?
DePaula Chevrolet earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 4,431 public reviews averaging 4.5 stars, with 10.9 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at DePaula Chevrolet inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Albany. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is DePaula Chevrolet open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Albany, NY. Found a car here? Book a pre purchase inspection in Albany, NY before you sign.

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We check the car at DePaula Chevrolet before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500