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Dealers / Albany, NY / DePaula Auto Group
Used car dealerAlbany, NY
B

DePaula Auto Group

Buyer's Guide grade B · 637 public reviews · September 2026

DePaula Auto Group earns a B. 637 public reviews average 4.4 stars and 10.2 percent are one or two stars. That ranks it above 43 percent of graded dealers around Albany.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 10.2 percent, lower than the 10.9 percent typical near Albany
  • Reviewers mention chevy most, in 21 reviews
  • Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.4 from 637 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 10.2 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star454 71%
4 star73 11%
3 star45 7%
2 star12 2%
1 star53 8%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

chevy 21courteous staff 12easy process 9ford 8car buying experience 8car selection 5car features explanation 3no pressure sales 2oil change 2tire rotation 2

Buying From DePaula Auto Group

DePaula Auto Group is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address785 Central Ave Fl. 2, Albany, NY 12206
Phone518-489-5551
Websitedepaula.com
Listed featuresRentals, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay, Delivery
TypeUsed car dealer

Hours

Monday8.30 AM to 8 PM
Tuesday8.30 AM to 8 PM
Wednesday8.30 AM to 8 PM
Thursday8.30 AM to 8 PM
Friday8.30 AM to 6 PM
Saturday8.30 AM to 6 PM
SundayClosed

Common Questions

Is DePaula Auto Group a good dealer?
DePaula Auto Group earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 637 public reviews averaging 4.4 stars, with 10.2 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at DePaula Auto Group inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Albany. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is DePaula Auto Group open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Albany, NY. Found a car here? Book a pre purchase inspection in Albany, NY before you sign.

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We check the car at DePaula Auto Group before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500