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Dealers / Syracuse, NY / Romano Ford
Ford dealerFayetteville, NY
B

Romano Ford

Buyer's Guide grade B · 707 public reviews · September 2026

Romano Ford earns a B. 707 public reviews average 4.4 stars and 12.9 percent are one or two stars. That ranks it above 29 percent of graded dealers around Syracuse.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 12.9 percent, higher than the 8.4 percent typical near Syracuse
  • Reviewers mention ford explorer most, in 20 reviews
  • Closed Sundays · Ford dealer

Why It Got a B

The star average is 4.4 from 707 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 12.9 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star569 80%
4 star34 5%
3 star13 2%
2 star16 2%
1 star75 11%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

ford explorer 20ford fusion 14personable staff 10leasing process 72020 ford escape 6relaxed atmosphere 5loaner car 4battery replacement 2new tires 2used truck 2

Buying From Romano Ford

Romano Ford sells new Ford vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address5431 N Burdick St, Fayetteville, NY 13066
Phone315-637-4491
Websiteromanoford.com
Listed featuresOil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeFord dealer

Hours

Monday8.30 AM to 6 PM
Tuesday8.30 AM to 6 PM
Wednesday8.30 AM to 6 PM
Thursday8.30 AM to 6 PM
Friday8.30 AM to 5.30 PM
Saturday8.30 AM to 3 PM
SundayClosed

Common Questions

Is Romano Ford a good dealer?
Romano Ford earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 707 public reviews averaging 4.4 stars, with 12.9 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Romano Ford inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Fayetteville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Romano Ford open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Syracuse, NY. Found a car here? Book a pre purchase inspection in Syracuse, NY before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500