Carvana Syracuse

Buyer's Guide grade F · 48 public reviews · September 2026

Carvana Syracuse earns an F. 48 public reviews average 3.8 stars and 31.2 percent are one or two stars. That ranks it above 4 percent of graded dealers around Syracuse.

At a glance

A heavy share of past buyers left one or two stars.
Complaint share 31.2 percent, higher than the 8.4 percent typical near Syracuse
Reviewers mention easy process most, in 8 reviews
Closed Sundays · Used car dealer

Why It Got an F

The star average is 3.8 from 48 public reviews. After the grade pulls it toward the national average, it counts as 3.97. 31.2 percent of reviews are one or two stars. To reach a C it would need a complaint share of 25 percent or less. How the grade works.

How the Stars Break Down

5 star32 67%

4 star1 2%

3 star0 0%

2 star2 4%

1 star13 27%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

easy process 8courteous staff 3answering questions 3communication 3car buying experience 2cosmetic 2silver 2overall experience 2period 2stress 2

Buying From Carvana Syracuse

Carvana Syracuse is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	5892 NY-31, Cicero, NY 13039
Phone	800-333-4554
Website	carvana.com
Listed features	Sells used vehicles, Credit cards, Delivery
Type	Used car dealer

Hours

Monday	9 AM to 7 PM
Tuesday	9 AM to 7 PM
Wednesday	9 AM to 7 PM
Thursday	9 AM to 7 PM
Friday	9 AM to 7 PM
Saturday	9 AM to 7 PM
Sunday	Closed

Common Questions

Is Carvana Syracuse a good dealer?

Carvana Syracuse earns an F in the PPI Auto Buyer's Guide. A heavy share of past buyers left one or two stars. The grade reads 48 public reviews averaging 3.8 stars, with 31.2 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Carvana Syracuse inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Cicero. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is Carvana Syracuse open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

ABlack Auto Salesunder a mile FCJ’s Car America NY1.2 miles AEchoPark Automotive Syracuse (Cicero)1.3 miles BBurdick BMW1.5 miles FTransnational Auto Exchange8.6 miles Fall in one auto of cny7.9 miles

Buyers Also Look At

BDaves Auto SalesSyracuse APremier Southern Autos, LLC - Syracuse Used Car DealerSyracuse BBEST BUY AUTO SALESSyracuse BCNY DRIVES, INC.Syracuse

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Syracuse, NY. Found a car here? Book a pre purchase inspection in Syracuse, NY before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Carvana Syracuse before you sign.

951-267-8500 Call now

Inspect a car at Carvana Syracuse

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500