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Dealers / Syracuse, NY / Burdick Lexus
Lexus dealerCicero, NY
A

Burdick Lexus

Buyer's Guide grade A · 339 public reviews · September 2026

Burdick Lexus earns an A. 339 public reviews average 4.7 stars and 6.2 percent are one or two stars. That ranks it above 80 percent of graded dealers around Syracuse.

At a glance

  • Past buyers are close to unanimous. Few complaints across a long record.
  • Complaint share 6.2 percent, lower than the 8.4 percent typical near Syracuse
  • Reviewers mention sales consultant most, in 28 reviews
  • Closed Sundays · Lexus dealer

Why It Got an A

The star average is 4.7 from 339 public reviews. After the grade pulls it toward the national average, it counts as 4.67. 6.2 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.

How the Stars Break Down

5 star306 90%
4 star9 3%
3 star3 1%
2 star3 1%
1 star18 5%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

sales consultant 28lexus rx 350 20respectful staff 11new lexus 5great deals 4smooth transactions 3educating on features 2final deal 2fair deal 2leasing process 2

Buying From Burdick Lexus

Burdick Lexus sells new Lexus vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address5947 Cir Dr E, Cicero, NY 13039
Phone315-458-7800
Websiteburdicklexus.com
Listed featuresOil changes, Service department, Sells used vehicles, Checks, Debit cards, Phone pay, Delivery
TypeLexus dealer

Hours

Monday8.30 AM to 7 PM
Tuesday8.30 AM to 7 PM
Wednesday8.30 AM to 7 PM
Thursday8.30 AM to 7 PM
Friday8.30 AM to 6 PM
Saturday8.30 AM to 5 PM
SundayClosed

Common Questions

Is Burdick Lexus a good dealer?
Burdick Lexus earns an A in the PPI Auto Buyer's Guide. Past buyers are close to unanimous. Few complaints across a long record. The grade reads 339 public reviews averaging 4.7 stars, with 6.2 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Burdick Lexus inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Cicero. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Burdick Lexus open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Syracuse, NY. Found a car here? Book a pre purchase inspection in Syracuse, NY before you sign.

Buying from this lot?

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We check the car at Burdick Lexus before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500