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Dealers / San Jose, CA / Stevens Creek Subaru
Subaru dealerSan Jose, CA
B

Stevens Creek Subaru

Buyer's Guide grade B · 2,307 public reviews · September 2026

Stevens Creek Subaru earns a B. 2,307 public reviews average 4.3 stars and 14.6 percent are one or two stars. That ranks it above 41 percent of graded dealers around San Jose.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 14.6 percent, higher than the 12.8 percent typical near San Jose
  • Reviewers mention no pressure sales most, in 33 reviews
  • Open Sundays · Subaru dealer

Why It Got a B

The star average is 4.3 from 2,307 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 14.6 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,713 74%
4 star178 8%
3 star79 3%
2 star70 3%
1 star267 12%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

no pressure sales 33leasing 30loaner car 22appointment scheduling 15transparent staff 7extended warranty 6funny staff 5video updates 4repair time 4transmission replacement 3

Reviews here bring up transmission replacement, extended warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Stevens Creek Subaru

Stevens Creek Subaru sells new Subaru vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

AddressStevens Creek Subaru, 3225 Stevens Creek Blvd, San Jose, CA 95117
Phone408-984-2001
Websitestevenscreeksubaru.com
Listed featuresOil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay
TypeSubaru dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 8 PM
Saturday9 AM to 8 PM
Sunday10 AM to 8 PM

Common Questions

Is Stevens Creek Subaru a good dealer?
Stevens Creek Subaru earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 2,307 public reviews averaging 4.3 stars, with 14.6 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Stevens Creek Subaru inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in San Jose. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Stevens Creek Subaru open on Sunday?
Its listed Sunday hours are 10 AM to 8 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in San Jose, CA. Found a car here? Book a pre purchase inspection in San Jose, CA before you sign.

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We check the car at Stevens Creek Subaru before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500