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Dealers / San Antonio, TX / Benson's Auto Group
Used car dealerSan Antonio, TX
F

Benson's Auto Group

Buyer's Guide grade F · 928 public reviews · September 2026

Benson's Auto Group earns an F. 928 public reviews average 3.5 stars and 32.1 percent are one or two stars. That ranks it above 5 percent of graded dealers around San Antonio.

At a glance

  • A heavy share of past buyers left one or two stars.
  • Complaint share 32.1 percent, higher than the 13.6 percent typical near San Antonio
  • Reviewers mention warranty most, in 18 reviews
  • Closed Sundays · Used car dealer

Why It Got an F

The star average is 3.5 from 928 public reviews. After the grade pulls it toward the national average, it counts as 3.52. 32.1 percent of reviews are one or two stars. To reach a C it would need an adjusted rating of 3.6 and a complaint share of 25 percent or less. How the grade works.

How the Stars Break Down

5 star461 50%
4 star99 11%
3 star70 8%
2 star61 7%
1 star237 26%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

warranty 18helpful staff 18wait time 14vehicle selection 9finding insurance 7chrysler 5state inspection 3bait and switch 3no pressure sales 3dealership size 2

Reviews here bring up bait and switch, warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Benson's Auto Group

Benson's Auto Group is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address7000 Northwest Loop 410 #4111, San Antonio, TX 78238
Phone210-684-6610
Websitebensonsautogroup.com
Listed featuresOil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards
TypeUsed car dealer

Hours

Monday8.30 AM to 9 PM
Tuesday8.30 AM to 9 PM
Wednesday8.30 AM to 9 PM
Thursday8.30 AM to 9 PM
Friday8.30 AM to 9 PM
Saturday8.30 AM to 9 PM
SundayClosed

Common Questions

Is Benson's Auto Group a good dealer?
Benson's Auto Group earns an F in the PPI Auto Buyer's Guide. A heavy share of past buyers left one or two stars. The grade reads 928 public reviews averaging 3.5 stars, with 32.1 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Benson's Auto Group inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in San Antonio. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Benson's Auto Group open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in San Antonio, TX. Found a car here? Book a pre purchase inspection in San Antonio, TX before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500