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Dealers / San Antonio, TX / West Loop Mitsubishi
Mitsubishi dealerSan Antonio, TX
C

West Loop Mitsubishi

Buyer's Guide grade C · 912 public reviews · September 2026

West Loop Mitsubishi earns a C. 912 public reviews average 4.1 stars and 19.6 percent are one or two stars. That ranks it above 27 percent of graded dealers around San Antonio.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 19.6 percent, higher than the 13.6 percent typical near San Antonio
  • Reviewers mention courteous staff most, in 29 reviews
  • Closed Sundays · Mitsubishi dealer

Why It Got a C

The star average is 4.1 from 912 public reviews. After the grade pulls it toward the national average, it counts as 4.10. 19.6 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star638 70%
4 star62 7%
3 star33 4%
2 star23 3%
1 star156 17%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

courteous staff 29oil change 21test drive 14wait time 13vehicle selection 8bait and switch 8monthly payment 5tire rotation 3battery check 2brake repair 2

Reviews here bring up bait and switch. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From West Loop Mitsubishi

West Loop Mitsubishi sells new Mitsubishi vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address7007 Northwest Loop 410, San Antonio, TX 78238
Phone210-509-3777
Websitewestloopmitsubishi.net
Listed featuresOil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay, Delivery
TypeMitsubishi dealer

Hours

Monday7 AM to 9 PM
Tuesday7 AM to 9 PM
Wednesday7 AM to 9 PM
Thursday7 AM to 9 PM
Friday7 AM to 9 PM
Saturday8 AM to 9 PM
SundayClosed

Common Questions

Is West Loop Mitsubishi a good dealer?
West Loop Mitsubishi earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 912 public reviews averaging 4.1 stars, with 19.6 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at West Loop Mitsubishi inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in San Antonio. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is West Loop Mitsubishi open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in San Antonio, TX. Found a car here? Book a pre purchase inspection in San Antonio, TX before you sign.

Buying from this lot?

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We check the car at West Loop Mitsubishi before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500