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Dealers / Reno, NV / Key Acura of Reno
Acura dealerReno, NV
C

Key Acura of Reno

Buyer's Guide grade C · 402 public reviews · September 2026

Key Acura of Reno earns a C. 402 public reviews average 4.3 stars and 16.4 percent are one or two stars. That ranks it above 33 percent of graded dealers around Reno.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 16.4 percent, higher than the 10.9 percent typical near Reno
  • Reviewers mention first car purchase most, in 12 reviews
  • Open Sundays · Acura dealer

Why It Got a C

The star average is 4.3 from 402 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 16.4 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star313 78%
4 star18 4%
3 star5 1%
2 star14 3%
1 star52 13%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

first car purchase 12online appointment 3fair pricing 3timing belt replacement 2courtesy shuttle 2recall repair 2clean dealership 2finance process 2timely manner 2trustworthy dealership 2

Buying From Key Acura of Reno

Key Acura of Reno sells new Acura vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address11550 S Virginia St, Reno, NV 89511
Phone775-229-7777
Websitekeyacuraofreno.com
Listed featuresOil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay
TypeAcura dealer

Hours

Monday8.30 AM to 7 PM
Tuesday8.30 AM to 7 PM
Wednesday8.30 AM to 7 PM
Thursday8.30 AM to 7 PM
Friday8.30 AM to 7 PM
Saturday8.30 AM to 7 PM
Sunday10 AM to 5 PM

Common Questions

Is Key Acura of Reno a good dealer?
Key Acura of Reno earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 402 public reviews averaging 4.3 stars, with 16.4 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Key Acura of Reno inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Reno. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Key Acura of Reno open on Sunday?
Its listed Sunday hours are 10 AM to 5 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Reno, NV. Found a car here? Book a pre purchase inspection in Reno, NV before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500