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Dealers / New York, NY / Toyota of Manhattan
Toyota dealerNew York, NY
C

Toyota of Manhattan

Buyer's Guide grade C · 3,778 public reviews · September 2026

Toyota of Manhattan earns a C. 3,778 public reviews average 4.2 stars and 17 percent are one or two stars. That ranks it above 31 percent of graded dealers around New York.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 17 percent, higher than the 12.4 percent typical near New York
  • Reviewers mention courteous staff most, in 146 reviews
  • Closed Sundays · Toyota dealer

Why It Got a C

The star average is 4.2 from 3,778 public reviews. After the grade pulls it toward the national average, it counts as 4.20. 17 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star2,802 74%
4 star248 7%
3 star85 2%
2 star84 2%
1 star559 15%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

courteous staff 146car buying experience 78wait time 55appointment scheduling 30new location 27leasing experience 21free car wash 13tire replacement 13transparent pricing 12loaner car 5

Buying From Toyota of Manhattan

Toyota of Manhattan sells new Toyota vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address679 11th Ave, New York, NY 10019
Phone646-609-9121
Websitetoyotaofmanhattan.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay, Delivery
TypeToyota dealer

Hours

Monday9 AM to 6 PM
Tuesday9 AM to 6 PM
Wednesday9 AM to 6 PM
Thursday9 AM to 6 PM
Friday9 AM to 6 PM
Saturday9 AM to 5 PM
SundayClosed

Common Questions

Is Toyota of Manhattan a good dealer?
Toyota of Manhattan earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 3,778 public reviews averaging 4.2 stars, with 17 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Toyota of Manhattan inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in New York. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Toyota of Manhattan open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

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Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in New York, NY. Found a car here? Book a pre purchase inspection in New York, NY before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500