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Dealers / New York, NY / Lexus of Queens
Lexus dealerLong Island City, NY
C

Lexus of Queens

Buyer's Guide grade C · 1,341 public reviews · September 2026

Lexus of Queens earns a C. 1,341 public reviews average 4.2 stars and 17.7 percent are one or two stars. That ranks it above 30 percent of graded dealers around New York.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 17.7 percent, higher than the 12.4 percent typical near New York
  • Reviewers mention courteous staff most, in 40 reviews
  • Closed Sundays · Lexus dealer

Why It Got a C

The star average is 4.2 from 1,341 public reviews. After the grade pulls it toward the national average, it counts as 4.20. 17.7 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star966 72%
4 star104 8%
3 star34 3%
2 star23 2%
1 star214 16%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

courteous staff 40lexus rx 38no pressure sales 16lexus es 350 132010 lexus rx 350 5lexus of manhattan 5appointment scheduling 5no hidden fees 4leasing process 3no gimmicks 2

Buying From Lexus of Queens

Lexus of Queens sells new Lexus vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address36-20 Steinway St, Long Island City, NY 11101
Phone347-774-1218
Websitelexusofqueens.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay, Delivery
TypeLexus dealer

Hours

Monday9 AM to 6 PM
Tuesday9 AM to 6 PM
Wednesday9 AM to 6 PM
Thursday9 AM to 6 PM
Friday9 AM to 6 PM
Saturday9 AM to 5 PM
SundayClosed

Common Questions

Is Lexus of Queens a good dealer?
Lexus of Queens earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 1,341 public reviews averaging 4.2 stars, with 17.7 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Lexus of Queens inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Long Island City. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Lexus of Queens open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500