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Dealers / Milwaukee, WI / Russ Darrow Mazda of Milwaukee
Mazda dealerMilwaukee, WI
C

Russ Darrow Mazda of Milwaukee

Buyer's Guide grade C · 2,159 public reviews · September 2026

Russ Darrow Mazda of Milwaukee earns a C. 2,159 public reviews average 4.1 stars and 18.7 percent are one or two stars. That ranks it above 29 percent of graded dealers around Milwaukee.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 18.7 percent, higher than the 13 percent typical near Milwaukee
  • Reviewers mention car buying experience most, in 85 reviews
  • Closed Sundays · Mazda dealer

Why It Got a C

The star average is 4.1 from 2,159 public reviews. After the grade pulls it toward the national average, it counts as 4.10. 18.7 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star1,541 71%
4 star154 7%
3 star60 3%
2 star54 3%
1 star350 16%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 85kind staff 64finance department 36used cars 31oil change 30no pressure sales 22wait time 17quick process 15tire rotation 11car detailing 5

Buying From Russ Darrow Mazda of Milwaukee

Russ Darrow Mazda of Milwaukee sells new Mazda vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address11330 W Metro Auto Mall, Milwaukee, WI 53224
Phone414-360-9004
Websiterussdarrowmazdaofmilwaukee.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery, Veteran owned, Women owned
TypeMazda dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 8 PM
Saturday9 AM to 5 PM
SundayClosed

Common Questions

Is Russ Darrow Mazda of Milwaukee a good dealer?
Russ Darrow Mazda of Milwaukee earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 2,159 public reviews averaging 4.1 stars, with 18.7 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Russ Darrow Mazda of Milwaukee inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Milwaukee. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Russ Darrow Mazda of Milwaukee open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Milwaukee, WI. Found a car here? Book a pre purchase inspection in Milwaukee, WI before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500