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Dealers / Louisville, KY / Volvo Cars of Louisville
Volvo dealerLouisville, KY
B

Volvo Cars of Louisville

Buyer's Guide grade B · 968 public reviews · September 2026

Volvo Cars of Louisville earns a B. 968 public reviews average 4.4 stars and 12.8 percent are one or two stars. That ranks it above 50 percent of graded dealers around Louisville.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 12.8 percent, higher than the 12.1 percent typical near Louisville
  • Reviewers mention kind staff most, in 32 reviews
  • Open Sundays · Volvo dealer

Why It Got a B

The star average is 4.4 from 968 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 12.8 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star769 79%
4 star59 6%
3 star16 2%
2 star31 3%
1 star93 10%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

kind staff 32tire replacement 17loaner car 13wait time 12oil change 12no pressure sales 9used cars 8spark plug replacement 3online scheduling 3key replacement 2

Buying From Volvo Cars of Louisville

Volvo Cars of Louisville sells new Volvo vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address5 Autocenter Dr, Louisville, KY 40299
Phone502-554-9929
Websitevolvooflouisville.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeVolvo dealer

Hours

Monday8.30 AM to 7 PM
Tuesday8.30 AM to 7 PM
Wednesday8.30 AM to 7 PM
Thursday8.30 AM to 7 PM
Friday8.30 AM to 7 PM
Saturday9 AM to 6 PM
Sunday1 PM to 5 PM

Common Questions

Is Volvo Cars of Louisville a good dealer?
Volvo Cars of Louisville earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 968 public reviews averaging 4.4 stars, with 12.8 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Volvo Cars of Louisville inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Louisville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Volvo Cars of Louisville open on Sunday?
Its listed Sunday hours are 1 PM to 5 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Louisville, KY. Found a car here? Book a pre purchase inspection in Louisville, KY before you sign.

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We check the car at Volvo Cars of Louisville before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500