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Dealers / Louisville, KY / Courtesy Cadillac
Cadillac dealerLouisville, KY
C

Courtesy Cadillac

Buyer's Guide grade C · 551 public reviews · September 2026

Courtesy Cadillac earns a C. 551 public reviews average 4.2 stars and 18.3 percent are one or two stars. That ranks it above 32 percent of graded dealers around Louisville.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 18.3 percent, higher than the 12.1 percent typical near Louisville
  • Reviewers mention warranty most, in 22 reviews
  • Closed Sundays · Cadillac dealer

Why It Got a C

The star average is 4.2 from 551 public reviews. After the grade pulls it toward the national average, it counts as 4.20. 18.3 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star409 74%
4 star29 5%
3 star12 2%
2 star15 3%
1 star86 16%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

warranty 22xt6 11luxury experience 5financing process 5easy transaction 5suv purchase 4engine replacement 2video tour 2honest salesman 2vehicle cleanliness 2

Reviews here bring up engine replacement, warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Courtesy Cadillac

Courtesy Cadillac sells new Cadillac vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address6 Autocenter Dr, Louisville, KY 40299
Phone502-416-1222
Websitecourtesycadillac.net
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeCadillac dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 7 PM
Wednesday9 AM to 7 PM
Thursday9 AM to 7 PM
Friday9 AM to 7 PM
Saturday9 AM to 6 PM
SundayClosed

Common Questions

Is Courtesy Cadillac a good dealer?
Courtesy Cadillac earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 551 public reviews averaging 4.2 stars, with 18.3 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Courtesy Cadillac inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Louisville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Courtesy Cadillac open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Louisville, KY. Found a car here? Book a pre purchase inspection in Louisville, KY before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Courtesy Cadillac before you sign.

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Inspect a car at Courtesy Cadillac

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500