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Dealers / Little Rock, AR / Crain Ford of Little Rock
Ford dealerLittle Rock, AR
B

Crain Ford of Little Rock

Buyer's Guide grade B · 2,492 public reviews · September 2026

Crain Ford of Little Rock earns a B. 2,492 public reviews average 4.4 stars and 13.4 percent are one or two stars. That ranks it above 49 percent of graded dealers around Little Rock.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 13.4 percent, higher than the 12.6 percent typical near Little Rock
  • Reviewers mention wait time most, in 35 reviews
  • Closed Sundays · Ford dealer

Why It Got a B

The star average is 4.4 from 2,492 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 13.4 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,972 79%
4 star136 5%
3 star51 2%
2 star44 2%
1 star289 12%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

wait time 35truck selection 20welcoming atmosphere 16easy buying process 7loaner car 7battery replacement 6transparent pricing 4detailing 4tire repair 4reliable vehicles 3

Buying From Crain Ford of Little Rock

Crain Ford of Little Rock sells new Ford vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address4601 Colonel Glenn Plaza Dr, Little Rock, AR 72210
Phone501-436-0341
Websitecrainfordoflittlerock.net
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeFord dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 7 PM
Wednesday9 AM to 7 PM
Thursday9 AM to 7 PM
Friday9 AM to 7 PM
Saturday9 AM to 7 PM
SundayClosed

Common Questions

Is Crain Ford of Little Rock a good dealer?
Crain Ford of Little Rock earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 2,492 public reviews averaging 4.4 stars, with 13.4 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Crain Ford of Little Rock inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Little Rock. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Crain Ford of Little Rock open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Little Rock, AR. Found a car here? Book a pre purchase inspection in Little Rock, AR before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Crain Ford of Little Rock before you sign.

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Inspect a car at Crain Ford of Little Rock

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500