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Dealers / Little Rock, AR / Crain Ford of Jacksonville
Ford dealerJacksonville, AR
B

Crain Ford of Jacksonville

Buyer's Guide grade B · 1,509 public reviews · September 2026

Crain Ford of Jacksonville earns a B. 1,509 public reviews average 4.4 stars and 13.2 percent are one or two stars. That ranks it above 51 percent of graded dealers around Little Rock.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 13.2 percent, higher than the 12.6 percent typical near Little Rock
  • Reviewers mention truck selection most, in 107 reviews
  • Closed Sundays · Ford dealer

Why It Got a B

The star average is 4.4 from 1,509 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 13.2 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,203 80%
4 star73 5%
3 star34 2%
2 star28 2%
1 star171 11%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

truck selection 107new truck purchase 6detailing 4brake check 2polite mechanic 2remote purchasing 2straightforward pricing 2parts ordering 2no hassle 2online car search 2

Reviews here bring up polite mechanic. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Crain Ford of Jacksonville

Crain Ford of Jacksonville sells new Ford vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address1800 School Dr, Jacksonville, AR 72076
Phone501-436-4950
Websitecrainfordjacksonville.com
Listed featuresOil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeFord dealer

Hours

Monday7 AM to 7 PM
Tuesday7 AM to 7 PM
Wednesday7 AM to 7 PM
Thursday7 AM to 7 PM
Friday7 AM to 7 PM
Saturday7 AM to 7 PM
SundayClosed

Common Questions

Is Crain Ford of Jacksonville a good dealer?
Crain Ford of Jacksonville earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,509 public reviews averaging 4.4 stars, with 13.2 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Crain Ford of Jacksonville inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Jacksonville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Crain Ford of Jacksonville open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Little Rock, AR. Found a car here? Book a pre purchase inspection in Little Rock, AR before you sign.

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Inspect it on the lot

We check the car at Crain Ford of Jacksonville before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500