Crain Ford of Jacksonville
Buyer's Guide grade B · 1,509 public reviews · September 2026
Crain Ford of Jacksonville earns a B. 1,509 public reviews average 4.4 stars and 13.2 percent are one or two stars. That ranks it above 51 percent of graded dealers around Little Rock.
At a glance
- Mostly happy buyers, with a small share of complaints.
- Complaint share 13.2 percent, higher than the 12.6 percent typical near Little Rock
- Reviewers mention truck selection most, in 107 reviews
- Closed Sundays · Ford dealer
Why It Got a B
The star average is 4.4 from 1,509 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 13.2 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Reviews here bring up polite mechanic. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.
Buying From Crain Ford of Jacksonville
Crain Ford of Jacksonville sells new Ford vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 1800 School Dr, Jacksonville, AR 72076 |
|---|---|
| Phone | 501-436-4950 |
| Website | crainfordjacksonville.com |
| Listed features | Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery |
| Type | Ford dealer |
Hours
| Monday | 7 AM to 7 PM |
|---|---|
| Tuesday | 7 AM to 7 PM |
| Wednesday | 7 AM to 7 PM |
| Thursday | 7 AM to 7 PM |
| Friday | 7 AM to 7 PM |
| Saturday | 7 AM to 7 PM |
| Sunday | Closed |
Common Questions
Is Crain Ford of Jacksonville a good dealer?
Can I get a car at Crain Ford of Jacksonville inspected before I buy?
How is the grade worked out?
Is Crain Ford of Jacksonville open on Sunday?
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The grade covers the dealer. We check the car.
122 points, a full scan and a road test, on the lot, same day report.