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Dealers / Hartford, CT / Kia of East Hartford
Kia dealerEast Hartford, CT
B

Kia of East Hartford

Buyer's Guide grade B · 2,487 public reviews · September 2026

Kia of East Hartford earns a B. 2,487 public reviews average 4.4 stars and 14.3 percent are one or two stars. That ranks it above 35 percent of graded dealers around Hartford.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 14.3 percent, higher than the 11 percent typical near Hartford
  • Reviewers mention courteous staff most, in 131 reviews
  • Closed Sundays · Kia dealer

Why It Got a B

The star average is 4.4 from 2,487 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 14.3 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,962 79%
4 star124 5%
3 star46 2%
2 star51 2%
1 star304 12%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

courteous staff 131wait time 38no pressure sales 34appointment scheduling 17easy to work with staff 15leasing process 11leasing a new car 4customer lounge 4no hassle 4clean dealership 4

Buying From Kia of East Hartford

Kia of East Hartford sells new Kia vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address99 Ash St, East Hartford, CT 06108
Phone860-291-7000
Websitekiaofeasthartford.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery, Small business
TypeKia dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 7 PM
Wednesday9 AM to 7 PM
Thursday9 AM to 7 PM
Friday9 AM to 6 PM
Saturday9 AM to 5 PM
SundayClosed

Common Questions

Is Kia of East Hartford a good dealer?
Kia of East Hartford earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 2,487 public reviews averaging 4.4 stars, with 14.3 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Kia of East Hartford inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in East Hartford. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Kia of East Hartford open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Hartford, CT. Found a car here? Book a pre purchase inspection in Hartford, CT before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500