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Dealers / Hartford, CT / East Granby Motors
Subaru dealerEast Granby, CT
B

East Granby Motors

Buyer's Guide grade B · 91 public reviews · September 2026

East Granby Motors earns a B. 91 public reviews average 4.4 stars and 14.3 percent are one or two stars. That ranks it above 32 percent of graded dealers around Hartford.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 14.3 percent, higher than the 11 percent typical near Hartford
  • Reviewers mention subaru forester most, in 7 reviews
  • Closed Sundays · Subaru dealer

Why It Got a B

The star average is 4.4 from 91 public reviews. After the grade pulls it toward the national average, it counts as 4.37. 14.3 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star71 78%
4 star5 5%
3 star2 2%
2 star3 3%
1 star10 11%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

subaru forester 7fair pricing 5knowledgeable mechanics 4affordable 3quality of work 3clutch repair 2no upsell 2quick fix 2car inspection 2scam 2

Reviews here bring up knowledgeable mechanics, scam. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From East Granby Motors

East Granby Motors sells new Subaru vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address199 Hartford Ave, East Granby, CT 06026
Phone860-653-9090
Websiteeastgranbymotors.com
Listed featuresOil changes, Service department, Credit cards, Debit cards
TypeSubaru dealer

Hours

Monday9 AM to 5 PM
Tuesday9 AM to 5 PM
Wednesday9 AM to 5 PM
Thursday9 AM to 5 PM
Friday9 AM to 5 PM
Saturday9 AM to 3 PM
SundayClosed

Common Questions

Is East Granby Motors a good dealer?
East Granby Motors earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 91 public reviews averaging 4.4 stars, with 14.3 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at East Granby Motors inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in East Granby. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is East Granby Motors open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Hartford, CT. Found a car here? Book a pre purchase inspection in Hartford, CT before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500