Auto Direct LLC
Buyer's Guide grade A · 186 public reviews · September 2026
Auto Direct LLC earns an A. 186 public reviews average 4.8 stars and 5.9 percent are one or two stars. That ranks it above 87 percent of graded dealers around Hartford.
At a glance
- Past buyers are close to unanimous. Few complaints across a long record.
- Complaint share 5.9 percent, lower than the 11 percent typical near Hartford
- Reviewers mention kind staff most, in 22 reviews
- Closed Sundays · Used car dealer
Why It Got an A
The star average is 4.8 from 186 public reviews. After the grade pulls it toward the national average, it counts as 4.74. 5.9 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Buying From Auto Direct LLC
Auto Direct LLC is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 12 Ella Grasso Turnpike, Windsor Locks, CT 06096 |
|---|---|
| Phone | 860-386-0777 |
| Website | autodirectct.com |
| Listed features | Buys vehicles, Sells used vehicles, Checks, Credit cards, Debit cards |
| Type | Used car dealer |
Hours
| Monday | 9 AM to 6 PM |
|---|---|
| Tuesday | 9 AM to 6 PM |
| Wednesday | 9 AM to 6 PM |
| Thursday | 9 AM to 6 PM |
| Friday | 9 AM to 6 PM |
| Saturday | 9 AM to 4 PM |
| Sunday | Closed |
Common Questions
Is Auto Direct LLC a good dealer?
Can I get a car at Auto Direct LLC inspected before I buy?
How is the grade worked out?
Is Auto Direct LLC open on Sunday?
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122 points, a full scan and a road test, on the lot, same day report.