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Dealers / Hartford, CT / Acura of Berlin
Acura dealerBerlin, CT
B

Acura of Berlin

Buyer's Guide grade B · 1,414 public reviews · September 2026

Acura of Berlin earns a B. 1,414 public reviews average 4.6 stars and 8.6 percent are one or two stars. That ranks it above 68 percent of graded dealers around Hartford.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 8.6 percent, lower than the 11 percent typical near Hartford
  • Reviewers mention 2015 tlx most, in 7 reviews
  • Closed Sundays · Acura dealer

Why It Got a B

The star average is 4.6 from 1,414 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 8.6 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,199 85%
4 star72 5%
3 star22 2%
2 star22 2%
1 star99 7%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

2015 tlx 72016 acura mdx 5respect for time 5video updates 3car detailing 3clean waiting area 2no upselling 2no haggling 2lease return 2clean dealership 2

Buying From Acura of Berlin

Acura of Berlin sells new Acura vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address224 Berlin Tpke, Berlin, CT 06037
Phone860-846-4974
Websiteacuraofberlin.com
Listed featuresOil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeAcura dealer

Hours

Monday9 AM to 6 PM
Tuesday9 AM to 6 PM
Wednesday9 AM to 6 PM
Thursday9 AM to 6 PM
Friday9 AM to 6 PM
Saturday9 AM to 5 PM
SundayClosed

Common Questions

Is Acura of Berlin a good dealer?
Acura of Berlin earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,414 public reviews averaging 4.6 stars, with 8.6 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Acura of Berlin inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Berlin. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Acura of Berlin open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Hartford, CT. Found a car here? Book a pre purchase inspection in Hartford, CT before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500