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Dealers / Hartford, CT / Action Automotive
Used car dealerBerlin, CT
C

Action Automotive

Buyer's Guide grade C · 87 public reviews · September 2026

Action Automotive earns a C. 87 public reviews average 4.2 stars and 16.1 percent are one or two stars. That ranks it above 25 percent of graded dealers around Hartford.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 16.1 percent, higher than the 11 percent typical near Hartford
  • Reviewers mention honest staff most, in 5 reviews
  • Closed Sundays · Used car dealer

Why It Got a C

The star average is 4.2 from 87 public reviews. After the grade pulls it toward the national average, it counts as 4.22. 16.1 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star65 75%
4 star5 6%
3 star3 3%
2 star1 1%
1 star13 15%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

honest staff 5caring staff 5car repair 4easy to deal with 4thorough inspection 3test drive 3used car purchase 3repairs 3free oil changes 2affordable cars 2

Buying From Action Automotive

Action Automotive is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address340 Berlin Tpke, Berlin, CT 06037
Phone860-828-0818
Websiteactionautosinc.com
Listed featuresBuys vehicles, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Small business
TypeUsed car dealer

Hours

Monday8 AM to 5.30 PM
Tuesday8 AM to 5.30 PM
Wednesday8 AM to 5.30 PM
Thursday8 AM to 5.30 PM
Friday8 AM to 3 PM
Saturday10 AM to 3 PM
SundayClosed

Common Questions

Is Action Automotive a good dealer?
Action Automotive earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 87 public reviews averaging 4.2 stars, with 16.1 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Action Automotive inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Berlin. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Action Automotive open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Hartford, CT. Found a car here? Book a pre purchase inspection in Hartford, CT before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Action Automotive before you sign.

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Inspect a car at Action Automotive

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500